Millions of customers shop at Amazon every day. If you have purchased from Amazon, you may have noticed the price on the product you purchased dropped (sometimes substantially) the next day or so. At this point, you may be wondering if you can get a refund of the price difference. How do you report a price decrease on something you recently ordered from Amazon? You can get information from Amazon customer support here, and you can read on for information on reporting a price decrease.
Unfortunately, Amazon had to discontinue their price drop policy because it was so popular and customers were routinely taking advantage of it. That doesn't mean you are out of luck, though. There are still some options that may help you get a refund of the price difference when there is a price drop on your recent Amazon purchase.
The "unofficial" window is seven days for requesting a refund of the price difference. In order to make this request, follow these steps:
If you made your Amazon purchase with a credit card, you may be able to get the difference refunded to you through the credit card's purchase protection plan. Know your card's policy in the event Amazon does not issue a refund.
When all else fails, you can purchase the item at the new, lower cost and return the original purchase for a full refund. This is not necessarily the most convenient option, but it is a way to report the price drop to Amazon and get the difference refunded to you. To return an item, do the following:
While Amazon does not have an active policy regarding price drops, there are options available to you as the customer. When you notice a price has decreased, you can try to get a refund of the price difference from Amazon or your credit card issuer. For more information, contact Amazon customer support here.
After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report a Price Decrease on Something I Recently Ordered from Amazon? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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