How Do I Report an Issue with Amazon Delivery?

To report an issue with your Amazon delivery, log in to your account and choose the item you want help with. But before doing this, make sure you have tracked your package and you have real-time updates on the order. You can track your package by logging in to your account and going to Your Orders. Just click Select Package located on the right side of the order to view the updates.

If you want to report an issue with your Amazon delivery, you may contact them directly on the Contacts Page. Log in to your account first and choose the item you want help with. Amazon offers 24/7 Customer Support and you can also chat with a Support agent online.

How to Track Your Order

Before contacting Amazon regarding a delivery, it's recommended to Track Your Package first to see updated information regarding your item. Follow the steps below to track your orders with Amazon.

1. Go to the Amazon website and log in to your account.

2. Go to the Your Orders and look for the order you want to track.

3. Hit Select Package located right next to your order.

4. Tap See All Updates to view updates regarding your items.

Depending on the delivery method you choose, it may not be possible to see updated information regarding your order. In most cases, you'll find real-time updates on your order including where the shipper is located at the moment. However, keep in mind that standard international deliveries aren't trackable. If the estimated delivery has passed, allow up to two days for the package to be delivered. If you have other issues with deliveries, contact Amazon Customer Support.

How to Find a Missing Package

If you see Delivered in the order update but you still don't have the item yet, verify the address located on your order or contact the carrier directly. You may also check with your neighbors if they have received the package. Also, keep in mind that some carriers will deliver your package until 10 p.m. If you have other mailboxes, make sure you check them as well.

Why Did GetHuman Write "How Do I Report an Issue with Amazon Delivery?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report an Issue with Amazon Delivery? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report an Issue with Amazon Delivery? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 months ago
Updated 2 months ago
Viewed 42,658 times
Report an Issue With Amazon
Amazon Late Delivery

What customers are saying about this and similar problems

My dad has ordered me the DPZZ earplugs and the size small ear tips were ripped and I...
My dad has ordered me the DPZZ earplugs and the size small ear tips were ripped and I...
second time I wore Raqua water shoes I noticed something like a pebble in the shoe.turn...
My account has closed please help me*Phone number is. ********** sound on rented movie

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!