How Do I Update the Credit Card on File with My Amazon Account?

Amazon allows its customers to update their credit cards with stored information in their active accounts. Whether they face a payment decline or opt to use an additional method, they need to add the correct details to purchase products or subscription services without issues. Find out how to use practical approaches to change your card details in your Amazon account.

Amazon customers can easily update their current credit card, mainly as an additional or primary payment method for their accounts. Not only can they add several cards, but they can also edit them to match their current data. If you want to change your credit card details, read further to find out how to delete and enter new information.

About Editing a Credit Card in an Amazon Account

Since credit card information is sensitive on Amazon, you must enter all details accurately. One mistake, such as an incorrect number or name, will cause your attempt to fail. As a result, Amazon will restrict you from performing the update for 3 to 4 days until they cancel the process.

  • Amazon may block your card number if you have several failed processing attempts.
  • You may have to wait one business day for Amazon to capture the image of your card.
  • Details for each card must match your associated residential or business addresses.
  • You must read Amazon's policy for updating bank-issued credit cards.

How to Update a Credit Card on Amazon

If you prefer to use a desktop PC to update your card, follow these steps to enter your information correctly:

  1. Visit the Amazon retail website at
  2. Log in to your Amazon account dashboard and click "Edit My Account Settings."
  3. Choose to add, edit, or delete your credit card, then review your information.
  4. Click the Edit button to type your name, card expiration date, and billing address.
  5. Click "Confirm."

You can also update your card using a mobile phone or a mini-tablet to add a credit card in minutes:

  1. Log in to your Amazon app.
  2. Click "Edit My Account Settings," then choose to add, edit, or delete a credit card.
  3. Enter your credit card information.
  4. Click "Update."

Contacting Amazon Customer Support

Amazon provides resourceful support to its customers and strives to solve issues using practical troubleshooting. Whether you're experiencing technical errors or have questions about services, you can reach out to the Amazon customer support team via phone to speak to a representative. You can also initiate an inquiry via live chat if you prefer a quicker response.

Why Did GetHuman Write "How Do I Update the Credit Card on File with My Amazon Account?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update the Credit Card on File with My Amazon Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update the Credit Card on File with My Amazon Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 9 months ago
Updated 9 months ago
Viewed 664,906 times
Update a Credit Card on Amazon
Editing a Credit Card in an Amazon Account

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