Amazon: How do I report a hacked account?

A simple 3 step guide for solving this common Amazon problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
1
Amazon unfortunately doesn't have a phone number for the fraud department. Here's the best way to report a fraud claim to them: Click "Help" at the top of this page.
2
Then click "Contact Us" under the menu "Need more help?"
3
You can login there and you will have to answer a couple of questions and then you can pick to be contacted by: email; chat or call. Make sure to take the time to explain that your account is hacked and they you need to be contacted about this issue immediately.
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Categorized:amazon customer serviceamazon phone numbercontact amazonamazon contact numberamazon customer support
Author:GetHuman-jerrys53 years ago

About this Step by Step Guide

After thousands of Amazon customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Amazon: How do I report a hacked account?; Im not getting messages to the updated mobile number; how do I register a nonprofit on amazon smile?; my apple tv will not connect to my amazon prime; Trying to order HP Envy **** Can it be shipped by Fed EX? *****@***.com; To find out what happened to my amazon prime membership... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 52 minutes to get through these steps according to other users, including time spent working through each step and contacting Amazon. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I report a hacked account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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