How do I reset my Amazon username and/ or password?

A simple 4 step guide for solving this common Amazon problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
You can change your account settings on Amazon by following the four steps below - Click this link to take you to the Change Account Settings page
Click "Account Settings" then click "Edit" next to the information you want to change
Amazon will walk you through the process of changing the information. Once you do that, click "Save Changes"
Click "Done" after you have updated your information
We've helped 8,765 people get back into their Amazon account in the last 90 days. Let us help you!
Recover my account
Categorized:amazon customer serviceamazon phone numbercontact amazonamazon contact numberamazon customer support
Author:GetHuman-eds19424 years ago

About this Step by Step Guide

After thousands of Amazon customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I reset my Amazon username and/ or password?; I bought an amazon kindle *" and I try to register it but it keeps saying error; "What do I do if my Amazon orders are not going through?"; I want to pay my Sync bill with an Amazon gift card; why I can't enter my account it's says my password incorrect ?; It says I need to revise some orders and I did and when I go back to the orders it still says I need to revise it... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 54 minutes to get through these steps according to other users, including time spent working through each step and contacting Amazon. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I reset my Amazon username and/ or password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Contact AmazonAmazon Customer ServiceMore Amazon How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Amazon and solve Amazon customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!