The answer to your question, "What do I do if I have not received my confirmation email from Amazon?" can be found right here in this article. There can be a number of reasons why you haven't received your confirmation email from Amazon, but not to worry, there are ways to fix this and prevent it from happening again in the future.
When you place an order with Amazon, as soon as you click, "Place Order," a "Thank You" page will appear onscreen. This page contains some of the details about your order. At the same time, a confirmation email will be sent to the email you have on file with Amazon with your order information, including your order confirmation number, what you ordered, the price of the purchase, and the time of arrival for each item, you ordered. If you didn't receive your confirmation email, there are a few things you can do:
Although rare, there are times when the system will redirect your important emails to your junk mail folder. To ensure all your Amazon emails are sent straight to your inbox, add Amazon to your contacts list.
When you first sign up for an account at Amazon, the information you provide, including your email and your physical address, will be your default information, which will be used when you place your orders, unless you specify otherwise.
When you first create an account with Amazon, by default, you are automatically signed up to receive email notifications including confirmation emails. However, you can customize these notifications, which you may have done at some point. In any case, to make sure you receive your confirmation email notifications in the future, navigate to the email preferences and notifications page and choose the correct options and don't forget to click, "Save" when done.
Every order that you successfully place will be listed on your order history page. If you do not find your order in the list, then it has not been completed. You will have to put the order in again and once it is complete, you will be redirected to a "Thank You" page.
If all else, fails or you just want to skip over everything and contact a customer support agent at Amazon.
After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Have Not Received My Confirmation Email from Amazon? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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