Amazon lets people buy and sell a huge range of products online. At some point, you may need your account number to fix a problem or to get help from the Amazon customer service team. Here's what you need to know about finding your Amazon account number.
If you don't sell on Amazon, you don't have a visible account number. Account numbers are only assigned to Amazon sellers, so customer accounts (AKA accounts used for buying stuff) don't have account numbers.
As an Amazon customer, you don't need an account number to get help from customer service. Instead, just sign into your Amazon account and click or tap on Your Account. Next, choose Customer Service or Contact Us. If you need help with a specific purchase, select the relevant item, then follow the on-screen instructions to contact the support team. Amazon will automatically associate your inquiry with your account, so there is no need to provide an account number.
Amazon notes that customer support representatives will never ask you for sensitive account information. If you receive a text, email, phone call or another form of contact related to your Amazon account, you should call Amazon directly to verify that the contact is legitimate.
If you're an Amazon seller, your account number (also called your Seller ID or Merchant Token) is available on the Seller Central website.
Your account number/ID will now be displayed at the top of your screen.
Amazon customer service can help if you have trouble locating your seller ID or if you have questions about using your ID as a store manager.
You should always follow Amazon's safety guidelines when speaking with customer support representatives. This includes not providing sensitive account information if you have not verified the legitimacy of the representative.
Amazon notes that you may be asked to identify yourself if you call customer support, but representatives will never contact you first to ask for personal information like your password or security questions.
After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Where Can I Find My Amazon Account Number? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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