How Do I Fix an Error on My Booking with American Airlines?

This article describes what you need to do if you made a booking error and have to change your trip on American Airlines to fix it. A detailed set of instructions for making the necessary flight change are provided. The various fees that may apply to the changes are discussed.

If you booked a trip on American Airlines and discovered afterward that you made a mistake, you are going to need to change your trip. Read on to learn how to change your American Airlines trip and fix that error.

How to Fix a Booking Error on an American Airlines Flight

  1. Go to the American Airlines home page.
  2. Click on the Log In link near the top of the page.
  3. Log in to your American Airlines account.
  4. Look for the list of flights you have booked with the airline in the middle of the page in the Your Trips / Check In tab.
  5. Find the flight you need to change in the list.
  6. Click on the View/Change button next to that flight.
  7. Click on Change Trip.
  8. Follow the prompts you are given and enter any further information required.

The cost of the trip that you are changing will be applied to the new flight that you need. If the amount you had paid is greater than the new amount, you will be given credit for the difference toward a future flight. If the new fight is more expensive then you will need to pay the difference.

If you booked the flight through a travel agent then you will need to make the change through that travel agent.

Fees

If your original ticket was refundable, you will not owe any fee for making the change. If it wasn't, you will owe $200 for a domestic flight and as much as $750 for an international flight, depending on the distance involved.

If you change your flight on the day of travel then you may owe an additional $75 fee.

If you need help changing the booking error then you should contact American Airlines' customer service. They have a phone support line, an online help desk, and also Facebook and Twitter support options.

Why Did GetHuman Write "How Do I Fix an Error on My Booking with American Airlines?"?

After thousands of American Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Fix an Error on My Booking with American Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Fix an Error on My Booking with American Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 16 days ago
Updated 16 days ago
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