American Airlines is among the largest airlines in the world in terms of fleet size, scheduled customers carried, and revenue passenger miles. The airline and its regional partner, American Eagle, offer an average of about 6,700 flights daily to 350 destinations in 50 countries.
It presents customers with several inflight products and services, including preferred seats, main cabin extra, priority boarding, extended hold, paid upgrade, and five-star service at select airports.
However, some optional products and services tickets are not refundable. Customers make inflight purchases to make their trip more comfortable, thus enhancing their flight experience. If, for some reason, you're not able to access the aforementioned inflight products or services, do not worry. Here's how you can get a refund for an inflight charge from American Airlines.
Ensure that you have all the required documentation and information for a prompt refund, including:
How do I get a refund for an inflight charge from American Airlines?
To view and print your receipts from inflight purchases, you should complete the online receipts form by providing the following:
American Airlines processes transactions regarding your request for a receipt for inflight purchases, tickets, and fees, starting 72 hours after your flight up to nine months. It refunds eligible optional products and services, including inflight purchases made with credit cards, within seven business days of receipt of your refund information. If you made your inflight purchases using cash or check, you'd be refunded within 20 business days.
You can also contact the Reservations Department via the American Airlines customer service team or message the airline's staff directly through the American app. If you're an AAdvantage member, you could connect directly with a team member via the app's live chat feature. You can also get 24/7 virtual help.
To start using chat:
After thousands of American Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund for an Inflight Charge from American Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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