If your question is, "How do I get a refund on an overcharged baggage fee from American Airlines?" you will find the answer in this article.
In the past, we didn't have to pay to check our luggage in when traveling as you were allowed to check so many luggage's with your flight. Now, not only do you have to pay to check your luggage in, but you also have to pay to take a carry on with you on the flight as well. Nobody wants to deal with getting a refund, but if you were overcharged for your baggage, then you will have to take the time out to request a refund. If you would like to speak to an agent, click here.
If you purchased your ticket at American Airlines, you can request to receive a refund for the following:
• Pet fees
• Baggage fees
• Preferred seats
• The ticket of a deceased passenger
• Main Cabin Extra seats
• Same-day flight change
To get a refund for a purchase, you have made on another site or from a travel agent, you will have to contact them.
Important Refund Notice: Please note that if you have more than one refund you would like to request, they will have to be done separately for each product.
To request a refund for overcharged baggage, visit the American Airlines website where you paid for your baggage. Enter your last name and your ticket number in the correct field and hit enter. Your ticket will then be looked up and you will be advised of any refund you are eligible to receive.
Note: You may be required to also send your original receipt and any coupons that you used when paying for your baggage, to American Airlines by mail before they will process your refund request.
To request a refund after travel has been completed, you will be required to submit a request in writing to American Airlines' physical address or send it to them in an email message. All customer relations emails will be opened in a new window. Refunds are subject to certain conditions governing changes, revisions, and cancellations.
Note: By your acceptance of a refund, you constitute a waiver of the customer of rights and remedies under applicable laws for an amount other than that of the refund. If you would like to speak to a customer care host at American Airlines for more help to get your refund for an overcharged baggage, click here. The customer service agents are very professional and can assist you.
In addition, if you traveled between July 2013 and June 2018, you may be able to get a refund on the baggage that you paid for as well since American Airlines charged many people baggage fees when the baggage was supposed to have been checked in for free during this time. Click here to speak to someone now.
After thousands of American Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund on an Overcharged Baggage Fee from American Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund on an Overcharged Baggage Fee from American Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.