How Do I Update an Existing Reservation with American Airlines?

American Airlines is the world's largest airline. It was founded in 1936 and its headquarters are in Fort Worth, Texas. It flies to an estimated 350 destinations in more than 50 countries. If you have recently made a booking with American Airlines, you can easily modify your reservation. Keep reading for the instructions on how to update your existing American Airlines reservation.

Update Your American Airlines Reservation Online

You can change your reservation online if your:

  • Travel was booked by a travel agent or on a travel website

  • Travel begins within the United States

  • Travel was booked directly through aa.com or through American Airlines Reservations

  • Have at least three hours before your next scheduled flight

  • The trip isn't an AAdvantage award, booked with a promo code, or part of a group booking

For all other forms of bookings, you will have to call into the American Airlines Customer Support team for assistance.

Change Your Reservation on the American Airlines Website

  1. Go to www.aa.com

  2. Click on 'Your tips/ Check-in.'

  3. Enter the passenger first name, passenger last name, and record locator (a.k.a. confirmation code). You can find your record locator in your confirmation email for the booking.

  4. Select 'Find your trip.'

  5. Click on your reservation.

  6. Select 'Change trip' under the reservation details.

  7. Follow the prompted instructions to make your changes. Some fees might apply.

  8. You'll receive an email confirming the changes made.

  9. If your trip doesn't have a 'Change trip' option, you'll need to contact the American Airlines Customer Support Team.

Change Your Reservation Through Your American Airlines Account

  1. Go to www.aa.com

  2. Select 'Log In' in the top right corner of the screen.

  3. You can log in to your account with your AAdvantage number or username, your last name, and your password.

  4. Select 'Log In.'

  5. Under your account information, go to 'My Reservations.'

  6. Click on the reservation you want to change.

  7. Select 'Change trip' under the reservation details.

  8. Follow the prompted instructions to make your changes. Some fees might apply.

  9. You'll receive an email confirming the changes made.

  10. If your trip doesn't have a 'Change trip' option, you'll need to contact the American Airlines Customer Support Team.

Contact American Airlines Customer Support Team Via Phone

If you're having difficulties changing your trip, or prefer to speak to a person, you can contact the American Airlines customer support team via phone. You may need to provide contact information and personal details to verify your identification.

Ask the customer service representative to help you update your booking. Make sure to verify the details about any additional fees or charges that may be applied.

You will receive an email confirming the changes made to your booking. Ask the customer service representative to stay online until you can confirm you've received the email and that all the details look correct.

How Do I Update an Existing Reservation with American Airlines?

Why Did GetHuman Write "How Do I Update an Existing Reservation with American Airlines?"?

After thousands of American Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update an Existing Reservation with American Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update an Existing Reservation with American Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Airlines

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