American Airlines: How do I get a refund for a flight?

A simple 3 step guide for solving this common American Airlines problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the Ticket, Booking reference, Date of booking
1
What was the nature of the missed flight? A personal emergency? A death in the family? A missed connection due to weather? You can usually get your money refunded (either in a voucher or a credit back to your credit card) if you can provide a note from your doctor, or in some cases the obituary or a copy of the death certificate. If you have proof from the airline that you missed the flight due to fault of their own, that will work as well. If you have all of that information then you can call one of their customer service reps to request a refund over the phone.
2
You can also submit your request online. You can start your request on this page and will need your Ticket Number and your Last Name to start the refund request. Once you enter that information click Submit.
3
American will then guide you through a refund request. You should know that this process can take several weeks as they could email you back requesting more information. Be patient and persistent! Keep us posted how it goes!
We've helped 8,071 people get refunds from American Airlines in the last 90 days. Let us help you!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of American Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: American Airlines: How do I get a refund for a flight?; how do i get a refund on overcharged baggage fee put on one passenger when * in our group; currency needed for extra checked bag at schipol; How many advantage miles do you need for a free round trip; I am flying American Eagle flt EVOOZZ **** from Chicago O'Hare to Baltimore BWI and I will need w...; how fast does the plane go if i weigh more then average?... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 43 minutes to get through these steps according to other users, including time spent working through each step and contacting American Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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