How do I get a refund for an American Airlines flight that was canceled?

A simple 7 step guide for solving this common American Airlines problem quickly and effectively by GetHuman

Before you get started, be sure you have: Flight number, Email address on the account, Account PIN/Password, Booking reference, Date of booking
All flights booked with American Airlines can be cancelled and refunded for free if it's within 24 hours of the date and time you made the booking. You also cannot request a refund until the flight is cancelled. Below are the steps to cancel your flight (if it hasn't been done so already), however if it was the airline's fault and they cancelled your flight, you can go ahead and skip these steps and move right onto Step 6 to speak to an agent on the phone. To cancel your flight login to your account on their website.
Select "Reservations"
From the Reservations screen, select the flight you are trying to cancel.
Click the box next to it marked Cancel Flight
Confirm that you wish to cancel the flight on the next screen
Now it's time to call American Airlines to request your refund. You can call American Airlines with this phone number.
Once you have the rep on the line, make sure to explain to them that the airline cancelled your flight, causing you a great incovenience, and that you would like to be compensated for your cancelled flight. Depending on what type of ticket you had, they will either refund you for the cost of the ticket back to your credit card, or they will offer you a credit to your American Airlines account. Let us know how it goes!
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue now
Categorized:american airlines flightsamerican airlines reservationsamerican airlines customer service numberaa com reservationsamerican airlines change flightamerican airlines cancel flightrefund american airlinesaa customer service
Author:The GetHuman TeamJanuary 15th, 2016

About this Step by Step Guide

After thousands of American Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for an American Airlines flight that was canceled?; can i pack my gem tens unit in carry on luggage; I am flying from Fort Wayne, Ind. on June * return on June **. * stopover each trip. I will nee...; Just trying to find out if I can check, not carry-on, an Ion Block Party Live portable bluetooth...; A little over a month ago I called American Arilines to book a flight using a $*** voucher that I...; I am flying from NYC (airport code JFK) through Phoenix, AZ (airport code PHX) into Boise, ID (ai...... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 52 minutes to get through these steps according to other users, including time spent working through each step and contacting American Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for an American Airlines flight that was canceled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Airlines

American Airlines Phone Number
See current wait time and use the GetHuman Phone to reach American Airlines without waiting on the phone.
Contact American AirlinesAmerican Airlines Customer ServiceMore American Airlines How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact American Airlines and solve American Airlines customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!