How do I get a refund for not getting on an overbooked American Airlines flight?

A simple 3 step guide for solving this common American Airlines problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Account PIN/Password, Booking reference, Date of booking
If you had a booking on a flight and you were bumped off because it was overbooked, you are due for compensation. If you are still in the airport, go to the American Airlines customer service desk, or head to the ticket counter to see how they can help you. The key here is that you not only should be compensated because it was the airline's fault that you couldn't make your flight, but they can also rebook you on the next flight out (and sometimes upgrade your ticket class) but they call also give you a voucher or a refund for the flight that you were supposed to take.
If the flight has already left and you are no longer in the airport, then you will need to have this conversation over the phone with one of their customer service reps. The key part to remember is it's best to remain clam and clearly explain the situation so they can look into this and hopefully get you the compensation that you deserve. You again will need to let them know that you were bumped off of your overbooked flight and that you need a refund or some compensation.
If you want them to book you on a different flight as well, now is the time to tell them. If you are so fed up with the inconvenience that this has caused, let them know that you no longer wish to fly on their airline and that you want to get refunded so that you can fly on another airline altogether. Let us know how you make out!
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Author:AdamMay 17th, 2017

About this Step by Step Guide

After thousands of American Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for not getting on an overbooked American Airlines flight?; Forgot my security question answers, so I can't reset my password; I need to make a report about an accident I had on American Airlines flight this morning.; our son is at Haneda Airport and is supposed to pick up his checked bag....the agent at DFW told him not to.....need to get a message to him; My ticket was booked through a travel agent using the wrong middle name. How do I go about correcting my middle name on my reservation?; I would like credit for a recent flight .*Flicht *** from Jacksonville, Fl. to Dallas.... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 51 minutes to get through these steps according to other users, including time spent working through each step and contacting American Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for not getting on an overbooked American Airlines flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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