How Do I Request a Refund to a Gift Card from American Eagle?

If you bought something with an American Eagle gift card and need to return it, you can get the gifts card refunded pretty easily. Just return items purchased in-store to any American Eagle store. Items purchased online can be returned to a store or by mail. There is no time limit on returns.

If you bought something from American Eagle using a gift card that didn't work out like you'd hoped, you are probably wondering how to return it and get your gift card refunded. This article will show you what you need to do.

American Eagle's Return Policy

American Eagle has no time limit on returns. You can always return an American Eagle product for a full refund, no matter how long it's been since you purchased it. This includes clearance items, sale items, Aerie products, and Tailgate products. The original tags do not need to be attached to qualify for a refund. However, swimsuits with the hygienic liner removed are not eligible for return. Refunds are applied to the original form of purchase, so American Eagle will automatically apply your refund to your gift card.

How to Make an American Eagle Return by Mail

If you made your purchase online then you can ship your return back to American Eagle by mail. Just follow this procedure:

1. Go to the American Eagle Returns page.
2. Enter the order number in the upper text field.
3. Enter your email address in the lower text field.
4. Click on the Next button.
5. Follow the prompts to print out the shipping label.
6. Pack up your return, using the original packaging if possible. If you use the original package, make sure the old shipping label is either removed or completely obscured.
7. Attach the new shipping label.
8. Take the package to any post office and mail it.

After you start the return process, American Eagle will tell you whether or not your return qualifies for free shipping. If it does not, a $5 shipping fee will be deducted from your refund.

Once you mail your package, it should reach American Eagle in two to four weeks. American Eagle will send you a notification when it does. You should receive your refund in five to seven business days after that.

How to Make a Return to an American Eagle Store

You can return any online purchase to any American Eagle, Tailgate, or Aerie store. If you made your purchase at a store, you must return it to a store. You can find the nearest store using the American Eagle store locator tool. Just bring the item, along with the original packaging if possible, to any American Eagle representative along with the receipt, invoice, order details page, order confirmation page, or order email. If you do not have any proof of purchase, the refund will be applied to a new gift card.

Contacting American Eagle

If you need help making the return, you can get it from an American Eagle customer service representative by phone, email, chat, or help forum.

How Do I Request a Refund to a Gift Card from American Eagle?

Why Did GetHuman Write "How Do I Request a Refund to a Gift Card from American Eagle?"?

After thousands of American Eagle Outfitters customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Request a Refund to a Gift Card from American Eagle? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Eagle Outfitters if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for American Eagle Outfitters Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Eagle Outfitters in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Request a Refund to a Gift Card from American Eagle? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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