How Do I Track My American Eagle Order?

To track your American Eagle order, you can check the e-mail provided at the time of purchase. When your order ships, an e-mail will be sent with a "Track Order" button.

Apr 28, 2020

American Eagle has been a popular store for many years, selling everything from t-shirts and jeans to hoodies and lingerie. As online shopping has increased in popularity, customers have enjoyed being able to browse through and purchase these items from the comfort of their own home. However, the anticipation of finally receiving your order can make you restless. In order to provide some relief, American Eagle allows you to track the status of your order at every step.

There are two ways to track your American Eagle order. The first way is to check the e-mail that you provided at the time of purchase. When your order ships, American Eagle will send an e-mail detailing the items you purchased, the total price and shipping speed. Additionally, there will be a black box labeled "Track Order." If you click this button, a new web page will open automatically. This page will show when you can expect to receive your order in a large, bold font under "Delivery Date." You can also track the exact route of your package by clicking "See Previous Shipping Activity." If you would like to track your order through the postal service, the tracking number will be provided at the bottom of the shipping activity. If you click this tracking number, a web page to the corresponding delivery service will open, which will also show you the expected delivery date and package route.

The second way to track your American Eagle order is by navigating to https://www.ae.com/us/en/trackorder. On this web page, you will be prompted to enter your order number and e-mail address. American Eagle sends your order number in a confirmation message to the e-mail provided as soon as you purchase an item from their site. After entering this information, you will be shown the items you purchased, total price and shipping speed. Similar to the first way to track your order, you will need to click the black box labeled "Track Order," which will take you to the same web page described in the first method.

Keep in mind that American Eagle orders will take a few business days to get to your door. Hopefully by tracking your order, you will be able to remain patient and calm throughout those days instead of pacing around anxiously!

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Track My American Eagle Order?

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