Step By Step Guides for Solving American Express Issues

Instructions to help with popular customer service issues

Popular American Express How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common American Express customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing American Express customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other American Express customers

I need to speak to a live person
My account is locked and I need help to unlock my account
i need to explain why i need more time to pay back my current monthly payment. my ident...
credit card application
Forgot to add my referral person when signing up today. Can I do that retroactively?
Iam getting bills from grub hub and I have not used them
change preferred airline for biz platinum card
Need to cash in travellers cheques
I can’t use my prepaid card
Card misplaced don't know the * due to this lost and can't complete replacement online...
Approve purchase amount $*,***.**
My card is getting declined I got a fraud alert
Please provide me the total interest paid on my two credit cards with American Express...
Lost credit card, replacement
trying to buy an amex gc, they payment will not go through
I need to cancel a flight
See more issues reported by American Express customers

Does GetHuman write how-to guides because they are a partner of American Express?

GetHuman has no affiliation whatsoever with American Express, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of American Express have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

American Express Reference

Guidance for Other Companies

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