American Express: Can I change my online username?

A simple guide for solving this common American Express problem quickly and effectively by GetHuman

1
You cannot change your username without cancelling your online account and re-enrolling. This can be done by calling Digital Assist at 800-297-1234.
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Author:BenF4 years ago

About this Step by Step Guide

After thousands of American Express customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: American Express: Can I change my online username?; Want to know how to transfer money from my card to my own bank; It won't let me register my new temporary card; notifying AMEX OF POSSIBLE USE OF CREDIT CARD OVERSEAS; I'm having a problem accessing my creditsecure account; How old you have to be to have an prepaid card?... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 19 minutes to get through these steps according to other users, including time spent working through each step and contacting American Express. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Can I change my online username? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Express

American Express Phone Number
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