One of the features that consistently places American Express at the top of credit card customer satisfaction ratings is its amazing awards program. American Express offers a number of credit cards that carry anything from cash back awards to travel miles to gift cards and products. So, how do you check your points balance with American Express? You can get information on how the reward system works by calling customer support here. Also, below are steps to checking your point balance on your American Express credit card.
When applying for an American Express credit card, make sure it is one with a rewards program. American Express offers a variety of cards with different rewards, so you have a lot to choose from. Once you have your American Express rewards credit card, you will earn points with every purchase you make at the rate of one point for every dollar spent (the rate of points earned may be slightly different on corporate cards).
Certain merchant codes are grouped so that you can earn additional points for purchases at that particular merchant (such as Delta or Hilton). The purchase you make must be in the category for the additional points, but it is one way to earn extra for every dollar you spend.
Now that you know how you are earning points, you want to regularly check your points balance. This will allow you to see what you can get when you redeem points, make sure purchase points are properly credited to your account, and view your points transaction history. To check your points balance, follow the steps outlined here.
You can check your points balance online by completing these steps:
On the American Express mobile app, check your points balance by following these steps:
On your monthly statement, you will see the number of points you have earned up to the date the statement was generated. Keep in mind, this will not reflect any points you earned after the statement was printed, nor does it reflect any points you redeemed from the date the statement was printed.
Checking your rewards balance on your American Express credit card is quick and easy online and with the mobile app. You can get your balance on your credit card statement in the mail; however, it may not be as accurate as the electronic options. For more information, contact American Express customer support here.
After thousands of American Express customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Points Balance with American Express? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Express if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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