How Do I Check the Balance on My American Express Gift Card?

You can check the balance of a gift card online by logging into your account on the American Express website and navigating to the Gift Cards section. Select the option Check Balance for the specific gift card you wish to check. Alternatively, you can call customer service or ask a cashier to check the balance in-store by taking your card to the store.

A gift card from American Express is a great way to give the gift of flexibility and choice. Ensure to check your balance before making any purchases. You can check the balance on your American Express gift card online, over the phone or in person. Here are the steps to take if you want to check your American Express gift card's balance.

1. Log In to Your Account

Go to the American Express website and sign in. Enter your username and password, then click Sign In. If you don't already have an account, click on Register and follow the prompts until you finish setting up a new profile.

2. Select the Option To Check the Balance

Visit the Gift Cards page of your account and click the Check Balance link or use the search bar to look for an option labeled Purchase History. Enter the gift card's details and confirm that you want to see the balance available on your card.

American Express will display the balance in a separate window or on the same page, depending on website design. Once you have access to this information and know how much money is left, you can ensure that your gift card has enough funds available for purchases.

3. Contact Customer Service

To check the balance of your American Express gift card, you can call its customer service number located on the back of the card. To do this, locate it and dial in using a phone.

4. Check the Balance of the Gift Card In-Store

You can check the balance of your American Express gift card by taking it to a store that accepts American Express and asking the cashier to check the balance for you. Many retailers or merchants that accept these cards have options available at point-of-sale machines to verify balances.

Why Did GetHuman Write "How Do I Check the Balance on My American Express Gift Card?"?

After thousands of American Express customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Balance on My American Express Gift Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Express if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Balance on My American Express Gift Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Express

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Check the balance on my American Express gift card
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