How Do I Check the Status of My American Express Application?

When applying for a new loan or credit card from American Express, you can go online, call American Express or visit your financial institution for a status update on your application. You will have to call American Express or your bank for an update on applications to increase the limit on existing American Express cards or loans.

American Express offers a number of financial services including loans and credit cards. When you submit an application for a loan or credit card, you want to know where your application is in the process. How do you check the status of your American Express application? You can get assistance from American Express customer support here, and you can follow the steps outlined below to check your application status.

Checking Status of American Express Application

There are three ways you can check the status of your American Express application: online, via telephone and via the bank or financial institution that assisted you with your application.


New loan or credit card applications with American Express can be checked online by doing the following:

  1. In your browser's search bar, type "American Express application status."
  2. Select "Status Check Authorization-American Express" in the search results (this should be the first in the list).
  3. Key in your nine-digit social security number.
  4. Enter your five-digit zip code.
  5. Click on "Check Application" to get a status update.

Note: this is for new loans or credit cards only. If you have asked for an increase on an existing credit card or an increase on an open line of credit loan, you will need to contact American Express via telephone here or the number on the back of your card.

Status Check Over the Phone

If you do not have access to a computer, or you prefer talking to a customer service representative, you can call American Express here and request a status update on your application. You will need to provide the representative with your name, social security number and any other identifying information such as date of birth, address or telephone number.

Your Financial Institution

The financial institution you used to submit your application should also be able to supply you with a status update. You can call your bank or go to a branch location in person to get information on your American Express application. You can also check with your bank to make sure loan funds have been deposited on approved lines of credit.

Knowing where your American Express application is in the approval process can help you plan for effective use of your new line of credit or increased amount on existing lines of credit. For more information or assistance, contact American Express customer support here.

Why Did GetHuman Write "How Do I Check the Status of My American Express Application?"?

After thousands of American Express customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status of My American Express Application? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Express if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My American Express Application? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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