How Do I Request an Extension on My American Express Credit Card Bill?

There are several ways to get an extension for your American Express credit card bill. You can take advantage of the company's 25-day grace period before incurring any fees, or you can change your due date using your online American Express account. If you still need more time, you can call American Express directly and request a formal extension.

Paying your American Express credit card bill on time is the best way to maintain a good credit rating. It can help you increase your credit limit, secure various loans and strengthen your overall financial position. But, even though most people try to pay their credit card bill on time, sometimes things happen and an extension may be needed. If you find yourself in this situation, American Express has a few options that can provide relief when something interferes with your on-time payment habits.

Take Advantage of the Grace Period

American Express understands that paper statements might not get to your home on time, which is why they've implemented a 25-day grace period between your statement date and your due date. Once the grace period is over, you may incur charges and fees in the amounts of which are outlined in your individual credit contract.

Change Your Payment Due Date in Your Online Account

American Express also allows you to change your due date using your online account. If you have a regular American Express credit card, simply log in and click the link located at the bottom of the page. Then, follow the directions that show up on your screen to change the due date.

If you have a Green, Gold or Platinum card, log into your account and use the live chat to contact a customer service representative who can further assist you.

Call American Express Directly

If the 25-day grace period is not enough or you're unable to change your due date in your online account, your best bet is to call American Express directly and request an extension on your credit card bill. The company's representatives may require some additional information and there's no guarantee that you'll be granted the extension. In most cases though, some form of relief can be arranged.

Why Did GetHuman Write "How Do I Request an Extension on My American Express Credit Card Bill?"?

After thousands of American Express customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Request an Extension on My American Express Credit Card Bill? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Express if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Request an Extension on My American Express Credit Card Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Express

Asked 2 months ago
Updated 2 months ago
Viewed 48,988 times
American Express
American Express credit card bill extension
American Express due date extension
American Express bill payment extension

What customers are saying about this and similar problems

gift card can only be used for online, phone and mail orders. I do none of those. Can...
I've been asked to purchase some gift cards and I'd like to know how to redeem them bef...
Hello , fiechtner , Sr highness emperor , fiechtner , ********* , and under perjury , t...
I have the funds on my card but ca t make a purshase. a xbox customer care representati...
I have the funds on my card but ca t make a purshase. a xbox customer care representati...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!