Business owners often make use of credit cards in managing company finances. Owners, executives and many employees may have a business credit card for the exclusive handling of business expenses. Because corporate credit cards are used differently than personal cards, cardholders often have very specific concerns that impact their satisfaction, or dissatisfaction, with their credit cards.
There are many factors that make a business credit card a good one. There are, however, some that stand out:
Business-specific services: Corporate and small business credit card holders appreciate credit cards that can reduce work for a company's accounting department. Cards that provide enhanced reporting on expenditures, such as classifying by expense type, can make it easier for a business to reconcile its accounts and track spending. Some business credit card companies also allow employers to send individual spending limits for employee cards.
Credit limit flexibility: Some business credit card companies will temporarily extend credit limits. This can be incredibly helpful during times of business stress or if an opportunity arises and cash flow or standard business loans are not available. Some business credit cards offer the option of making charges above the card's credit limit when necessary. This can be incredibly helpful during times of business stress or if an opportunity arises and cash flow or standard business loans are not available.
Favorable interest rates and financial terms: Business card holders want low interest rates, favorable introductory rate options, and low or no fees.
Special introductory rates: Many of the best business cards offer 0% APR for the first 12 months. This can help business owners control costs.
Purchase protection and extended warranty programs: Malfunctioning equipment can hamper business operations. Cards that offer purchase protection and extended warranties can give business owners peace of mind.
Strong rewards programs: In many cases, businesses rely on mileage earned by using a corporate credit card as a way to subsidize business travel. Other points systems, that offer cashback or various business-related perks are also appreciated.
Transparent terms and advice: Business owners appreciate fully understanding the terms of a business credit card, how to make the most of its rewards programs, and assistance with payment options if making regular payments becomes difficult due to a business downturn.
Integration with your current bank: Many business owners find it advantageous to get a business credit card with their business bank.
Below are some of the top business cards in terms of overall customer satisfaction. As always, you'll need to assess your own business needs and practices before determining which is the best for your company and team.
This card by American Express offers the following:
A Mastercard from Bank of America that offers the following:
A Visa card from Chase that offers the following:
A business card from Discover that offers the following:
This is a charge card (balance must be paid off each month) and not a credit card. American Express cards are known for being particularly business-friendly, with very strong travel support. Here are some of the benefits of this card:
The Capital One Spark 1.5% Cash Select card is for business owners with good credit. Here are some of the features of this card:
Choosing the right card for your business can be a challenge. Talk to your accountant or business manager to determine the needs of your company before making a decision regarding a credit card product. It is also wise to periodically review your current cards and their terms: You may be able to upgrade to a different card offered by your current provider if your business needs have changed. If that doesn't happen, you may opt to take your business to a different card issuer.
After thousands of American Express customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Which Business Credit Card Companies Have the Best Customer Satisfaction? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting American Express if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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