How Do I Get a Bill Extension with Amigo Energy?

Paying electricity bills is often expensive and burdensome, especially during these challenging times. If you use Amigo Energy as your electricity provider, you can qualify for a bill extension. It is easy to request an extension through the Amigo Energy mobile application or by contacting the company's customer service desk.

May 10, 2021

Paying electricity bills can be pretty expensive, especially if you have no alternative source of energy, like solar. Your electricity bill can take up a considerable fraction of your monthly budget, leaving you without much cash to sustain a comfortable lifestyle.

For Amigo Energy customers, electricity bills should not be an immediate concern. The company offers a program that allows customers to request bill extensions to defer their bill payments to a later date. This provides a great solution as it guarantees that they will not cut off your electricity due to late bill payments. However, the process of requesting a bill extension from the company can present a significant challenge to most home and business owners.

Below is a detailed guide on how to request a bill extension from Amigo Energy to defer your bill payments to a later date.

How to Request a Bill Extension from Amigo Energy

The bill extension program is very popular among Amigo Energy customers due to the convenience it offers. There may come a time when you need to request an extension on your bill payment. If you've come across some challenges while handling this process, we're here to help. Here are some options you can explore if you need a bill extension from Amigo Energy.

Use the Amigo Energy Mobile App

The Amigo Energy mobile application is an excellent tool for Amigo Energy customers. The app gives customers access to various services right at their fingertips. It is available for both Android and Apple users. To request a bill extension using the app, follow these steps:

  1. Download the application from Google Play on the App store if you have not installed it yet.
  2. Log in using your username or password. The app also supports biometric user verification such as fingerprint and face identification. If you need to create an account for the mobile application, sign up for the service and proceed to the next step.
  3. After logging in, the homepage will come up with several menus and options.
  4. At the bottom of the screen, click on the "Bill" tab.
  5. A new page will come up with various options, including bill payment and other options. Select "Bill Extension."
  6. On the next page, specify how long you want to delay the bill payment by entering a specific date you plan to pay in the future.
  7. After verifying the accuracy of all the info provided, click "Submit" to finalize the request.
  8. Your bill extension request will be reviewed and approved if you qualify for the service.

Call Customer Service

Contacting Amigo Energy's customer service team is also another option. The Amigo Energy customer service number can be found on their website close to the bottom of the home page. You can also contact customer service by selecting the support option on the top right corner of their website. Similarly, it is possible to contact them through live chat using Facebook Messenger. Before reaching out to Amigo Energy customer service, make sure you have all the details about your bill if they are required to confirm the extension.

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How do I Get a Bill Extension With Amigo Energy?
How to Request a Bill Extension From Amigo Energy
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