Step By Step Guides for Solving Apple Issues

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

I was charged twice for the same app and woukd lije a refund
I have Apple TV but not sure I need it. I’ve been paying for it & haven’t been using it...
I have a eyephone ** My mobile banking requires a iso of ** and mine is **.*. Can my ph...
I ordered * days ago...bt not shiped yet...my address Balurghat is * hours to Siliguri...
Have new ** and don’t remember my password and how to open some apps. My passwords wasn...
I want to know why money was taken out of my account and I need to change your phone nu...
Having trouble with subscriptions
Need to turn off find my iPhone on icloud and having trouble
Forgot my icloud email address
Not getting none of my emails
I went to change my password and it started with my phone number changed so i couldn't...
My iPhone is on silent and I can’t seem to get it off silent I don’t know what is going...
Hi, I just got a new phone from my parents that they had previously used (iPhone ** (x...
Someone hacked my phone
Watching movie on Apple TV…Defending Jacob…*It keeps stopping like every ten minutes t...
I want to know if my wallet account has been disabled I received a email from apple tha...
Why my apple account is disabled?
I recalled my abonnement of Apple TV, but I still get mails. Would you please send me a...
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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