Step By Step Guides for Solving Apple Issues

Instructions to help with popular customer service issues

Popular Apple How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

What do I do if I don’t have my Apple ID password? I need to reset up my watch
I need to find out my Apple ID password or at least be able to change it I want to rese...
Tried Norton free for two weeks, xpires ****Cancelled ****. Checked for cancellation. M...
I need to lock my iphone remotely
I need to know why I was charged ** .** on my account
I had a **.** charge and I don’t know what it’s for
I can't unlock my IPhone
The Web browser stopped visiting google, tried to trouble shoot and now the web browser...
I want my Direct Express card taken out your system. I don't have an apple account and...
My Apple ID is locked n I forgot the security question please tell me how can I open it
My Apple ID is disabled so I can’t download app in Apple store
need help to find out balance on my itunes gift card code number xckj*l*v*hqxl*dn ple...
I have some mobile apps that have been disabled and weren’t supposed to be
I cannot login with my Apple id
Just need support info. Using my new ** iphone
Daughters ipad stuck as Adult needs to be changed to child.
Having trouble transferring data from old iphone to new iphone, using Apple’s Quick sta...
Need help with macbook air
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Apple Reference

Guidance for Other Companies

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