How Do I Change the Delivery Address on My Apple Order?

Changing your delivery address on your Apple order is easy if the order is still processing. Processing orders can be updated at any time, including changing the delivery address or switching to pick up in-store. Orders that have been shipped will have a tracking number and carrier name, and you must contact that carrier to switch delivery instructions to make sure you get your item. You can sign for it upon arrival for carriers that require the person to sign for the package.

Apple is a leader in electronic devices, accessories and services, allowing customers to purchase items online and have them delivered directly to their homes or businesses. What happens if you need to change the delivery address? How do you change the delivery address on your Apple order? You can learn more about Apple products, services and shipping methods by contacting customer support here, and below are ways you can update your delivery address.

Updating Delivery Address for Apple Order

It's important to note that your delivery address at Apple can only be changed while the order is processing. If the order has already shipped, you will need to work with the shipping company to come up with an alternate delivery method or address.

To change the delivery address for an Apple order that is processing, follow the steps below.

  1. Open Apple's website on your computer, phone or tablet.
  2. Log into your account.
  3. Go to "Order Listing" and review your open orders.
  4. Make sure the status of the order that requires a new delivery address has "Processing" as its status.
  5. Select "Edit" under "Delivers To" section for the item.
  6. Enter the new shipping information and save to complete the process.

Updating Default Delivery Settings

If you need to update the default settings to the new shipping address you entered, go to "Shipping and Billing" from your Account Page under "Settings." Enter the new shipping address and click "Default" to make sure future orders go to this new address.

Updating Delivery Once an Order Has Shipped

If your order has already shipped, Apple cannot change the delivery address; however, you will receive a tracking number and the name of the shipment company delivering your item. You can reach out to the shipper to request a new delivery address or an alternate way to pick up the ordered items. The shipping company may be able to arrange for you to pick up your item at the carrier facility, but you will be required to show a government-issued ID, a second form of ID, such as a credit card or student ID, and the delivery notice.

When you order from Apple, you want to make sure you get the items you receive in the way and at the address you wish to receive them. For more information or assistance in updating your delivery address, contact Apple support here.

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Why Did GetHuman Write "How Do I Change the Delivery Address on My Apple Order?"?

After thousands of Apple customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change the Delivery Address on My Apple Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Apple if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Delivery Address on My Apple Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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