How Do I Check the Status of My Apple Refund?

When you request Apple to refund you the money that you paid accidentally through a purchase that you didn't mean to make, you can check the progress of your refund request by following the steps given above. Enabling Restrictions on your Apple device will avoid unauthorized purchases made by other people who have access to your Apple ID and passcode.

How Do I Check the Status of My Apple Refund?

If you buy a product or subscription on apple by mistake or if someone else does so with your apple device, you can request for apple to refund you the money. When you have the original Apple ID that you used to purchase the apple product, you can log in to your account and open your purchase history. When you locate the purchase which you need to be refunded, you give the reason that you need a refund.

When you request a refund from Apple, they will verify your request to determine whether it is legitimate. If the reason for your request is valid, Apple will send you an update within 48 hours and start processing your request within 3 days. This process may take longer especially when Apple has to verify your request. When you are getting a refund, Apple will send it to the original payment method that you had used.

If you had paid for the purchase using your credit card, you can expect to receive the money-back in your account within 5 days after you return the package. You can follow up on any delays with your local bank. Of you had used cash, Apple will refund within 15 business days through a cheque that will be sent to your billing address.

If you bought the products online using an Apple store gift card, Apple will email you back the gift card within 3 business days or 8 business days by mail. You can avoid such an inconvenience in the future by enhancing your security measures. Choose a strong passcode for your device which is not too obvious like your birthday. You can also enroll for the two-step verification system where you need a verification code in addition to the passcode. Do not trust anyone with your passcode.

How to Check the Status of your Refund from Apple

  1. To confirm the status of your apple refund, you can follow the guidelines given below or contact the customer support team at Apple. This is how you go about checking your Apple refund status;
  2. You will require your Apple ID, your passcode, your verification code (if you have one), and your username.
  3. Ensure that you are using the original Apple ID that you used to make the purchase. If you use a different Apple ID, you will be unable to access your account information.
  4. Open the Apple invoice from the email in your Apple device.
  5. Select the specific purchase that you requested a refund on.
  6. Click on "report a problem"
  7. Open the Apple official website
  8. use your Apple ID, your passcode, and username to login to your Apple account.
  9. If you have the two-step verification system, you will require your verification code.
  10. On the top side of the right side of the page, you will see the status of claims.
  11. Tap on "check status of claims".
  12. You will see how far your refund request is.
  13. If you are unable to see the status of your refund, you can contact Apple customer support.
  14. Another way to get help from Apple is through live chat.
  15. If your request is not urgent, you can send an email to Apple support team send.
  16. You can also reach Apple through their Facebook and Twitter handles.

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Why Did GetHuman Write "How Do I Check the Status of My Apple Refund?"?

After thousands of Apple customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status of My Apple Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Apple if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Apple Refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 7 months ago
Updated 7 months ago
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How to check the status of your refund from Apple
checking your Apple refund status

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