How Do I Find My Missing Iphone?

Few things are more stressful than losing your iPhone. When this happens, you can log into iCloud and perform a search for your missing device. If the iPhone is still on and you've engaged "Find My" you can get the exact location of your device. If the phone has gone dead or has been turned off, you can still get the last known location from iCloud. You can also remotely lock your device until you have recovered it.

We've all misplaced our cellphones at one time or another. When we are with family or friends, we can ask someone to call our phone and listen for it to ring or vibrate as a way to locate it, but that's not always an option. What do you do when your iPhone goes missing? How do you find your missing iPhone? You can get information from customer support here, and you can read on for ways to find your missing iPhone.

When Your iPhone is Missing

There are a number of things you can do when you notice your iPhone is missing. The phone could simply be misplaced, or it could have been stolen, so you want to safeguard your iPhone and the information stored on it.


You can look up a missing iPhone on the iCloud; however, this will only work if you have turned on "Find My" on your iPhone. To turn on "Find My" do the following:

  1. Open Settings on your iPhone.
  2. Tap on your name and scroll to "Find My"
  3. At the top, make sure "Find My iPhone" is set to "On."

This way, if you lose your iPhone or it is stolen, you can do the following steps to locate it:

  1. Log into your account on iCloud.
  2. Click on "Devices."
  3. Select the iPhone you are looking for.
  4. Click on "Open in iCloud."
  5. Enter your iCloud ID and password.
  6. Enter the Two-factor identification code (if you have access to another device that can receive the code).
  7. A map will appear with the location of your iPhone.

When the Phone is Powered Off or the Battery is Dead

If the phone is powered off or the battery has died, you still have options. When you turn on "Find My" also engage "Find My Network" and "Send Last Location." Having these engaged will help you find your iPhone's last known location in the event the battery goes dead before you recover your device.

If you cannot locate your iPhone, you can remotely lock your device to prevent others from getting your personal information. Remote locking your device will disable Apple Pay on your iPhone, text messages will not go through on the device, and location is temporarily turned on to help you find your missing device. For more information or assistance, contact iPhone user support here.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "How Do I Find My Missing Iphone?"?

After thousands of Apple customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Find My Missing Iphone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Apple if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Find My Missing Iphone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 8 months ago
Updated 8 months ago
Viewed 584,356 times
missing iPhone
locate missing iPhone

What customers are saying about this and similar problems

Want to know if anyone else is using my number or Messenger account
I need to know what yall billing me for
I need to know what yall billing me for
Can’t reset password because I for got old one
Can’t reset password because I for got old one

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!