How Do I Get a Refund from Apple?

If you have made an accidental purchase from Apple or someone else used your Apple ID to make a purchase, you can request a refund from Apple. As long as your request is legitimate, Apple will refund you the money. The guidelines given above will guide you as you make a refund request. To prevent such incidents in the future, you should enable restrictions on your device.

How Do I Get a Refund from Apple?

If you buy an item by mistake or would like to cancel your subscription, you can request Apple to refund you. If you get a charge when you haven't bought anything, you should confirm whether there is an item that you purchased by mistake from your purchase history. Confirm whether the unfamiliar charge is due to the renewal of a subscription.

It is also important to confirm whether someone else had access to your device. Ask your family members if they have subscribed to any new service or made a purchase with your device. To prevent unauthorized purchases made with your device in the future, you should enable restrictions on your apple device.

To update new restrictions on your device, you can change the settings on your devices and key in your password to enable restrictions. Choose a passcode that is unique and hard for other people to guess. If you have a legitimate reason for requesting a refund, you can follow the guidelines given below depending on the apple device that you are using.

How to Get a Refund from Apple

The steps given below will guide you on how to get an apple refund depending on the device that you are using. If you do not succeed in asking for a refund, you can get more assistance by contacting the Apple customer support team. Here is how you do when getting an apple refund

Getting a Refund using an iPhone or iPad

  1. You will require your Apple ID, your passcode, and your email address.
  2. Open the email app on your device and search for the "apple invoice".
  3. Search for the specific purchase that you need a refund for.
  4. When you get the email, click on "report a problem".
  5. Open the Apple website
  6. Log in to the Apple website using your Apple ID and passcode
  7. If you have the 2 step verification, you must enter your Apple ID verification code to log in to your account.
  8. Click on the drop-down menu
  9. Select the problem that you want to report
  10. Click on "submit"
  11. Apple will process your refund request within 3 days or more and may call you to verify the reason.

Requesting a Refund using iTunes

  1. Open iTunes
  2. Click on the "App store" at the top.
  3. On the right-hand side, click on "account"
  4. Scroll down to "purchase history"
  5. Select "see all"
  6. Select the app that you are requesting a refund from the app list.
  7. On the left-hand side, click on the arrow that is next to the date
  8. Click on "report a problem"
  9. You will be redirected to the Apple website where you can select the specific problem from a drop-down list.
  10. Click on "submit".
  11. Apple will process your refund request within 3 days or more and may call you to verify the reason.

Getting an Apple Refund using a Web Browser

  1. Visit this website reportaproblem.apple.com
  2. Log in to your Apple account using your Apple ID and passcode
  3. Select the specific game or app that you want a refund for
  4. Click on the drop-down menu
  5. Select the problem that you have
  6. Tap on "submit".
  7. Apple will process your refund request within 3 days or more and may call you to verify the reason.

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Why Did GetHuman Write "How Do I Get a Refund from Apple?"?

After thousands of Apple customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Apple? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Apple if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Apple? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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