If you enter the wrong passcode too many times on your iPhone's lock screen, your iPhone will be disabled until you can enter the correct passcode. If you can't remember it, you may think your only option is to reset the passcode. Unfortunately, there is no passcode reset option on the iPhone if you don't know it. To regain access to your phone and set a new passcode, you're going to have to put your iPhone into recovery mode, erase it, and set it up again with a new passcode.
Please be aware that your passcode is what appears on the iPhone lock screen. This is not the same thing as your Apple password, which you use to sign into your Apple account.
To make this solution work, you're going to either need a Mac or a PC with Windows 10 or better installed, as well as iTunes. If you don't have the right computer, you're going to need to go to an Apple store for help. If you do, follow these instructions:
If you need any help, you can get it from an Apple representative on the Apple help forum or by phone.
After thousands of Apple customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Passcode on My Iphone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Apple if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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