If you locked yourself out of your iPhone because you entered your passcode incorrectly too many times, you will need to change the passcode. Unfortunately, the only way to do that is to put the phone in recovery mode, erase it, and then set it up again with a new passcode.
If you enter the wrong passcode too many times on your iPhone's lock screen, your iPhone will be disabled until you can enter the correct passcode. If you can't remember it, you may think your only option is to reset the passcode. Unfortunately, there is no passcode reset option on the iPhone if you don't know it. To regain access to your phone and set a new passcode, you're going to have to put your iPhone into recovery mode, erase it, and set it up again with a new passcode.
Please be aware that your passcode is what appears on the iPhone lock screen. This is not the same thing as your Apple password, which you use to sign into your Apple account.
To make this solution work, you're going to either need a Mac or a PC with Windows 10 or better installed, as well as iTunes. If you don't have the right computer, you're going to need to go to an Apple store for help. If you do, follow these instructions:
If you need any help, you can get it from an Apple representative on the Apple help forum or by phone.
After thousands of Apple customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Passcode on My Iphone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Apple if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Passcode on My Iphone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.