Apple: How do I find my missing iPhone?

A simple 5 step guide for solving this common Apple problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password, Account PIN
1
Sign into your account with your username and pass word at icloud.com/find
2
To find your device, open Find My iPhone, and select a device to view its location on a map. If it's close by, there's an option to have it play a sound to help you or someone nearby find it.
3
If the phone is lost and you want to lock it, you can use Lost Mode. Open Lost Mode
4
Enter your four-digit passcode
5
You can even write a custom message with your phone number on your missing device's Lock screen, and keep track of your device's location (Note Lost Mode will also lock your Apple Pay account so if someone finds your phone, they cannot pay for anything).
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Author: Adam • June 21st, 2016

About this Step by Step Guide

After thousands of Apple customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Apple: How do I find my missing iPhone?; Setting up iPhone **Never got verification code; I am using the safari app and it is in split screen mode and I want to exit it.; when i buy an app it goes into the iTunes library. I want the apps in my launchpad; Trying to restore my ipod touch and found that my sleep*wake button does not work; My apple wallet won't let me add a debit card there is no option to add one it just says add a pass... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 120 minutes to get through these steps according to other users, including time spent working through each step and contacting Apple. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I find my missing iPhone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Help from a Live Expert

We partner with a West Coast company with live support techs available 24/7. Take advantage of a special $1 one-week trial membership and chat with a real, live person now!
Chat With an Expert

Apple

Apple Phone Number
800-275-2273
See current wait time and use the GetHuman Phone to reach Apple without waiting on the phone.
Contact AppleApple Customer ServiceMore Apple How To GuidesSimilar Problems Reported by Others

GetHuman shows free information and tools to help customers contact Apple and solve Apple customer service problems faster.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!