Step By Step Guides for Solving AppleCare Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for AppleCare problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because AppleCare does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a AppleCare product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve AppleCare customer care issues, it is something that we often do for larger companies. A larger company example would be our Best Buy how to guides page. And also our Verizon guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your AppleCare problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AppleCare customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AppleCare customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AppleCare customers

My screen is cracked and I need it fixed
I’m being charged by apple for something I didn’t purchase and it’s all the time. Every...
if I'm in the middle of something, and run to get a paper, I have to log in again**I'm...
Getting acces back into my iCloud so I can set up new apple devices
Can’t download any app
I purchased a iPhone ** Pro Max for my **year old daughter in March this year at an AT...
Applecare plan issues getting watch fixed.
have a question on billing
My Apple ID is not wanting to work for me I tried to to out in the email that I want to...
I have a new Macbook Pro serial * CO*DV*NKMD*W purchased December **, ****. It showed...
My daughter’s Apple Watch was due for an update, she recently got a new iPhone and can...
i cannot log onto my applie account because my email changed. Cannot change my email b...
I need items taking off of my bill. I was charged for things that I never asked for
Unauthorized charge on debit card
Had previous problems working with icloud - could not access. Now iclould is no longe...
New iphone **pro seems to have somehow re-set (ie) I can no longer view photo or video...
Iphone * home button is broken. My son entered the passcode too many times wich disable...
Transaction I was charged for
See more issues reported by AppleCare customers

Does GetHuman write how-to guides because they are a partner of AppleCare?

GetHuman has no affiliation whatsoever with AppleCare, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AppleCare have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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