Step By Step Guides for Solving AppleCare Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for AppleCare problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because AppleCare does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a AppleCare product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve AppleCare customer care issues, it is something that we often do for larger companies. A larger company example would be our SafeLink how to guides page. And also our AT&T guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your AppleCare problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AppleCare customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AppleCare customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AppleCare customers

Computer won’t start up
The new device is not functioning properly, the speaker are broke
Serious email issues...and they’re getting worse
Was at work and no idea how but when I took my phone out of my pocket it was all cracke...
Had an accident at work. Not sure how it cracked.
Typing is Extremely slow. I type and I have to wait for it to catch up. Constantly gett...
I'm trying to purchase Apple care * but the online program says that the phone is alrea...
I am a student and I am having trouble upgrading my iCloud storage… I keep hitting the...
I keep on trying to put my verification code and you guys give me and every time I put...
Voice to text doesn’t work
my uncle just recently passed away and me and my brother was left in charge of cleaning...
I need to change the recovery phone number for my Apple ID, because my current recovery...
Sunsets have bad cell takes ** minutes to come back home then the screen is white or bl...
bought new phone at apple store, was told all I have to do is restore the icloud backup...
I can log into my Apple ID no problem but when I try to update my apps it tells me that...
My apple care was cancelled when I got new phone ?
I bought music via iTunes Store (* songs - Korn) and it was the wrong version (edited*w...
Internet working checked with Hughes not loading on my MacBook Pro**Says Trying*Not you...
See more issues reported by AppleCare customers

Does GetHuman write how-to guides because they are a partner of AppleCare?

GetHuman has no affiliation whatsoever with AppleCare, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AppleCare have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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