Assurance Wireless is a free cell phone program geared towards low income earners. They not only offer cell phone service but also sell phones.
Assurance Wireless and other such cell service carriers piggyback on the network of much larger telecommunication companies. In the case of Assurance Wireless, it is Virgin Mobile.
An Assurance Wireless phone is different from other phones in that it is specifically designed to be used with the service. You should comprehensively read the company's terms of service before you either contract their services or start using their phones.
According to the Assurance Wireless terms of service, you can block up to ten phone numbers and email addresses from sending messages to your number or device.
There are several reasons why you may want to block messages from a certain phone number or email address. The first is because you may be receiving threats from someone through the phone.
In that case, you should not only block the phone number but also report the guilty party to the authorities.
You may also block a phone number because it is someone you no longer want to be associated with any longer. Instead of having to cancel their phone calls or tell them off every time, you can simply block the number.
Getting unsolicited messages is by far the most common reason for blocking a phone number. Such messages are unnecessary and simply a nuisance so blocking such phone numbers is completely warranted.
Blocking the phone number is the most effective way to ensure you no longer receive obnoxious phone calls and messages. However, if the number of numbers that you would like to block surpasses ten, you will have to contact Assurance Wireless customer service for assistance.
Blocking Phone Numbers on Assurance Wireless
There are several ways in which you can go about blocking a phone number on your Assurance Wireless device. The method will largely depend on its convenience and effectiveness.
If you only want to block text messages from a particular number on your Assurance Wireless phone, you can message the word 'Block' followed by the phone number and then send it to 9999.
It is one of the easiest ways to block someone on Assurance Wireless. Ensure you receive confirmation of the block via text as well.
The other methods involve you doing the blocking yourself. You can block text messages from another number using the following process:
1. Launch your web browser of choice.
2. Open the Assurance Wireless website
3. Fill the necessary fields and then log in to your account.
4. Open 'Settings.'
5. Go to 'Message Settings.'
6. Select 'Block' and you will be prompted to input the phone number that you would like to block. You can add multiple phone numbers as well.
7. Click 'Done' to confirm the block.
8. Check your email for confirmation.
The good news about do it online is that you can change your preferences wherever you want.
Sometimes, the process above may send you to the Virgin Mobile website. As stated above, Assurance Wireless runs of Virgin Mobile's network. There is no need to worry as it is as effective as the process outlined above. In fact, both processes follow the same steps.
On the other hand, the most effective way to block a phone number on Assurance Wireless is to contact customer service. Their customer service representatives will assuredly help you do so.
It is very effective as you know that the process is handled by company personnel. However, you should ensure that you always receive email confirmation.
After thousands of Assurance Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Block a Phone Number on My Assurance Wireless Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Assurance Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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