Loosing your Assurance Wireless cell phone can be a terrible thing, especially when you have a whole bunch of important information or private information that you cant let anybody else see. Although you may be in a situation where you have lost your Assurance Wireless phone and don't know what to do you can rest assured that there is help. While you may not be able to find the exact phone you lost there are steps that you can take to try to locate the phone and steps that you can take to even ensure that your important and private information can not be accessed by anybody else.
In the event that you have lost your Assurance Wireless phone and want to request a replacement the first thing that you want to do is call assurance wireless customer service line and let them know. This will alert them to suspend your account so no one else can use your phone or access anything.
Redeeming A Discount to Receive A Replacement
After you have reported your phone stolen to assurance wireless and they have suspended it you can go back on to assurance wireless' website. Once you are on the assurance wireless you will then need to go back to the lost and stolen section under help and enter your ten digit telephone number and your email address. Assurance wireless will send you a discount code to your email that you will have to redeem so you can save on a replacement phone being sent to you. Once you have redeemed you code you can decide which phone you want to order.
Receiving A Free Replace Assurance Wireless phone
It is important to be know when you speak to the customer service representative before you hang up you should inquire about having a free replacement phone sent to you. If you are eligible, they will send you another phone without you having to pay. Keep in mind that if you're going to have a free replacement phone sent to you your options will not be vast, if you have any at all. For other phone models that you may prefer to have, you will have to pay money for out of pocket. If you have any other questions or need further assistance Assurance Customer Service Line will be able to assist.
After thousands of Assurance Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report My Assurance Wireless Phone Stolen and Request a Replacement? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Assurance Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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