Assurance Wireless: I need to report my phone stolen and request a replacement.

A simple guide for solving this common Assurance Wireless problem quickly and effectively by GetHuman

Hi there, Get Human has found the required information regarding stolen/lost phones:
Call Assurance immediately if your Device is lost or stolen so your account can be frozen. You may be responsible for usage charges before notifying Assurance of the alleged loss or theft. You agree to cooperate if Assurance chooses to investigate the matter (provide facts, sworn statements, etc.). Assurance may not credit or refund any account balance if you choose to terminate Services as a result of loss or theft of your Device. If you do not either activate a new device or notify Assurance that you have found your device within 60 days from the date Assurance freezes your account, your account will be deactivated, and Assurance may assess a charge equal to the balance in your account (which is not refundable), and, if applicable, you will lose your phone number.
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Author:GetHuman-emily33 years ago

About this Step by Step Guide

After thousands of Assurance Wireless customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Assurance Wireless: I need to report my phone stolen and request a replacement.; I sent my application in a few days ago , wondering when I get my cell phone back... any news on that?; all phone *'s I have in all of my paper work state "acct. could not be validated, call customer service, message *, switch ***.; my phone was hacked , i would like my number changed please; i lost my phone *** *** **** and would like to report it stolen my email address is *****@***.com; Purchase Smartphone with compatibility for voice recognition software and bluetooth and assurance wireless. Thank you!... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 14 minutes to get through these steps according to other users, including time spent working through each step and contacting Assurance Wireless. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Assurance Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Assurance Wireless that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I need to report my phone stolen and request a replacement. guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Assurance Wireless

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