Step By Step Guides for Solving Asurion Issues

Instructions to help with popular customer service issues

Popular Asurion How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Asurion customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Asurion customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Asurion customers

I shipped back a phone and it said it was returned and now the package is missing
I received my phone but no longer need it. Never opened it. I want to return but don’t...
Filed a claim and I am going to wait till I have more money to be able to ph deductible...
I made a claim on a broken phone. I was sent a new phone. I returned the old broken pho...
My phone is damaged from the charging port and cracked from back and front. I tried rep...
Phone that was stolen has been returned and put back into service. Therefore the replac...
I am thoroughly discussed with Asurion phone service and lack of follow-through. I have...
Need my phone cut off it was stolen
Fed Ex is supposed to be delivering my phone and says the address is incorrect. They w...
I need IT Help with my mobile hot spot.
I have a spyware that can get on any device I have. How can I get rid of it. Who I ca...
I previously explained what happened and the resolve I would like to see is either my i...
I need to send my i phone *s back however I did not receive anything with a packaging l...
My iPhone *. Stopped working. On ******** I Bought a new phone yesterday...
I am at Ups store, they need more directions to return claim product, please help, been...
i want to see and know the what my warranty covers on my frigidare air*heat conditioner
I have a claim. I was offered either a pay off or a refurbished macbook. I have questions.
I already have an open claim*Claim ID: *************Just checking to see when ETA is fo...
See more issues reported by Asurion customers

Does GetHuman write how-to guides because they are a partner of Asurion?

GetHuman has no affiliation whatsoever with Asurion, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Asurion have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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