How Do I Change My Mobile Number on My Axis Bank Account?

Learn how you can quickly change the mobile number on your Axis Bank account.

Axis Bank is an Indian private sector bank. It was established in 1993 and specializes in selling financial services to large and mid-sized companies, SMEs, and retail businesses. While the headquarters are in Mumbai, it also has locations in Shanghai, London, and Dhaka. If you have an account with Axis Bank and need to change your mobile number on the account, follow the step-by-step instructions found below.

Changing Your Axis Bank Account Mobile Number Online

  1. Go to the Axis Bank login page.
  2. Enter your login ID and password.
  3. Once you're logged in, click on your name in the top menu bar. A drop-down menu will appear. Select ‘Personal Details.'
  4. Next, select ‘Update Personal Details.'
  5. Select the ‘Contact Number' option.
  6. Enter your new mobile number and select ‘Update.'
  7. You will be sent a one-time password to your mobile number.
  8. Enter the one-time password onto the screen to verify the new mobile number
  9. Select ‘Update Mobile Number' and you've successfully changed the number.

Changing Your Axis Bank Account Mobile Number at an ATM

  1. Go to an Axis Bank ATM
  2. Insert your Axis Bank card and enter your pin.
  3. From the list of options presented on the screen, select ‘Registration Option.'
  4. Select the ‘Change Mobile Number' option.
  5. A message will show on the screen that states what mobile number the account is currently registered to and will ask if you want to update it. Select ‘Update.'
  6. Enter the new mobile number and select ‘Confirm.'
  7. Next, you will have to enter the new mobile number one more time and select ‘Confirm' again.
  8. Your mobile number is now changed and should be updated within one business day.

Reach out to Axis Bank Customer Support

If you're not having success with the two options listed above, you should call the Axis Bank customer support team. You will need to provide your account details to confirm your identity. After confirmation, the customer support representative will update your mobile for you. Ask the representative to send you an email confirming the change has been made.

Why Did GetHuman Write "How Do I Change My Mobile Number on My Axis Bank Account?"?

After thousands of Axis Bank Ltd. customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Mobile Number on My Axis Bank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Axis Bank Ltd. if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Axis Bank Ltd. Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Axis Bank Ltd. in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Mobile Number on My Axis Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Axis Bank Ltd.

Asked 6 months ago
Updated 6 months ago
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Axis Bank Ltd.
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