BB&T Bank operates almost 2,050 branches in the United States. Whether in person at a BB&T branch, or on the BB&T Bank website, or even using the BB&T mobile app, U by BB&T, customers can change not only their BB&T billing address, but numerous other options, too.
How Do I Change My Address with BB&T Bank?
BB&T customers with an online BB&T banking account, may change their BB&T billing address at the BB&T website. Note that you must know and have a valid online banking user ID and password, and you've set your security questions.
To change your address with BB&T Bank, login to your account. Navigate to the Email and Mobile Settings page in Alerts. Choose Go To Text Banking. Change your billing address here.
If you have an active online BB&T banking account, you can also change your billing address utilizing U by BB&T, the BB&T mobile app with your iPhone, iPad, or Android device.
iPhone and iPad users can download U by BB&T from the App Store. Android users can get the U by BB&T app from Google Play.
Note that their are no additional fees associated with using U by BB&T.
If you are unable to or unwilling to change your billing address on the BB&T website or using the BB&T Mobile App, you also have the option to visit a BB&T Bank branch to have a bank employee assist you in changing your billing address. Please call ahead to verify their hours of operation, as well as what documents you may need to bring with you, such as Drivers License, State ID card, utility bill, etc.
Using the three options provided above, you can also add or remove accounts, assign your default account, change account nicknames, and update your mobile phone number, in addition to your BB&T Bank billing address.
If you run into issues or problems changing your BB&T Bank billing address, you can contact BB&T Bank Customer Service. Alternatively, you can visit a BB&T Bank branch. Make sure to call ahead to to verify their hours of operation, as well as what documents you may need to bring with you.
After thousands of BB&T Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Address with Bb&t? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting BB&T Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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