How Do I Return an Item to Bj's Wholesale from Their Cyber Monday Sale?

This article discusses how to make returns for items purchased for BJ's Wholesale Club's Cyber Monday sale. BJ's return policy is described in detail, including which items are eligible for return. Instructions for making the return, both in person to a Club location and by mail, are provided as well.

BJ's Wholesale has a sale on Cyber Monday every year, with deep discounts on many of their electronic items. If you purchased something during this sale and need to return it, just read on to learn how.

BJ's Wholesale Club's Return Policy

Electronic items need to be returned within 14 days of the Cyber Monday sale if they are damaged, and within 90 days if they are undamaged. If the reason for the return is due to a defect in the item, you should first contact BJ's technical support and see if they can fix the problem.

Items must be in new condition and have all the accessories they came with. DVDs, CDs, video games, and computer software must be in unopened packages.

Items purchased online cannot be returned to a Club location. Orders placed online and picked up at a Club must be returned to the Club where they were picked up.

No item purchased with a discount, gift card, or award can be returned. Bulk purchases of 10 or more items cannot be returned if the total price is more than $1,000. No item purchased under a manufacturer's warranty with service center only restrictions can be returned.

Eligible items can be returned for a refund or store credit.

Making a Return

To return an item to a Club that is eligible for return, all you need to do bring it to the Member Services Desk in the Club. If you purchased the item on, all you need to do is log into your account and start the return process there. They will send you a return label that you can print out to mail the item back.

If you have any questions about the item you wish to return, or the return process itself, contact BJ's customer service department. It has a help desk, email support, Facebook support, and Twitter support.

Why Did GetHuman Write "How Do I Return an Item to Bj's Wholesale from Their Cyber Monday Sale?"?

After thousands of BJ's Wholesale Club customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Bj's Wholesale from Their Cyber Monday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting BJ's Wholesale Club if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for BJ's Wholesale Club Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like BJ's Wholesale Club in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Bj's Wholesale from Their Cyber Monday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

BJ's Wholesale Club

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