With over $2.17 trillion in assets, annual revenue exceeding $90 billion, and over 200,000 employees, Bank of America is one of the biggest banks in America. However, for being such a large corporation, closing your checking and/or savings account with Bank of America is not as simple as you might think.
First off, never close your Bank of America account online or over the phone. Ever. Although some former Bank of America customers have reported success closing their Bank of America account online via chat, or over the phone, your hard-earned money is too important to leave to chance.
Before visiting your local Bank of America branch, review your recent charges and check your balance. You can either transfer the money you have remaining in your Bank of America account online, deposit a check into your new bank account, or request your Bank of America banker to issue you a cashier's check.
Prior to closing your account, note any payments that come directly out of your Bank of America account and change each direct payer to switch your billing to your new bank to avoid any denied payments.
A helpful tip for those closing their Bank of America checking or savings account is to not guy near the bank's closing time. Customers should arrive 2 to 1 1/2 hours in advance to plan for wait time, if any, as well as any potential issues that might arise. Also, make sure to have your driver's license of valid state ID with you before you visit. Also, after you've closed your account, make sure to verify it's closed by attempting to login to your now-defunct (hopefully) Bank of America online account.
Bear in mind when you visit your local Bank of America branch, they will inquire why you're closing account and will probably try to dissuade you from doing so. Simply, politely decline and proceed closing your Bank of America account.
Should you encounter issues or problems, reach out to Bank of America directly.
After thousands of Bank of America customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close My Account with Bank of America? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Bank of America if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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