While opening a Bank of America account is simple, you must enroll to access specific banking benefits. If you're an existing Bank of America customer and haven't enrolled in online banking, follow these quick, step-by-step instructions to activate the feature.
Bank of America requires all account holders to sign up for online banking. Customers must use information such as an email address to enroll in internal and external transfers. Mobile privileges are only available to individuals who provide a valid account number, mainly to verify their customer status.
In some cases, Bank of America may request information in addition to legal documents. Customers are only allowed up to five attempts to sign in with their login ID and passcode. If they fail to enter valid credentials, they will experience a block on their account as a security measure. Alternatively, they must visit a local institution to verify their identity and resolve the issue.
You can also use the mobile app to create an online banking account:
The fastest method to get assistance from a Bank of America representative is the customer service phone line. While you may have to wait at least 24 minutes for the next available contact, you can rely on a specialist to answer your questions or troubleshoot any technical issues.
If you prefer live chat communication, you can connect with an agent via instant message. Typically, customers only have to wait an average period of one minute for assistance. There are representatives on standby during business hours to help you enable Bank of America mobile payments.
After thousands of Bank of America customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Enroll in Online Banking with Bank of America? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Bank of America if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Bank of America in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Enroll in Online Banking with Bank of America? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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