How Do I Make an Order for the Best Buy Cyber Monday Event?

The best option for making an order for the Best Buy Cyber Monday event is placing an order online. If you experience any challenges, consider seeking help from the customer service team. You may contact them on the phone, live chat, email, Facebook, or Twitter.

The Cyber Monday event is your chance to get items from Best Buy at amazing discounts. You can make an order for the Best Buy Cyber Monday event online and have it delivered to your home free of charge. Alternatively, you may use the curbside pickup option. Orders are typically processed within ten business days.

Store Pickup

With the store pickup option, you can place your order online and pick it up at your local store. You can get your order fast and you get to avoid the shipping costs. After picking the items you would like to purchase, click 'Store Pickup' during checkout and then pick your store. You will get an estimate of the pickup date. When your order is ready, you will receive a 'Ready for pickup' email. When picking up the items, you must bring your order number, ID, and credit card. If you do not pick the items up within five days, they will be returned.

If you cannot pick up the order yourself, you may have someone else do it for you. If you need someone to pick up the order for you, choose that option during checkout. You will be required to enter the person's name, phone number, and email address and they have to provide the order number and their ID.

Warehouse Pickup

You may be able to pick up certain items at local warehouses. They include refrigerators, TVs, and other big appliances. If your order is eligible, you should be able to see the option when choosing a store.

Different warehouses have different operating hours so it is important to check the schedule. You can do it by opening the link on your Order Details page or Pickup Confirmation email. When picking up an item at a warehouse, you must bring your order number, photo ID, and credit card.

The Price Match Guarantee

If the item is available at a lower cost online or in the store, you may get a price match when picking it up. However, some exclusions may apply. If you have any questions, speak with the customer service agents about them.

Contacting the Support Team

The best way to contact the Best Buy customer support team is on the phone. When connected with the customer service agents, let them know about your concerns and the type of help you need. Phone support is convenient and the best way to speak directly with an agent.

The only other option for speaking with the customer service agents is through live chat. It is fast and appropriate for all your concerns.

Seek support via email if you don't need to speak directly with an agent. Send them a brief email with the details of your issue and the type of help you need. The support agents will get back to you with a solution as soon as possible.

Facebook and Twitter are appropriate support options as well. They allow you to get answers from both the support agents and other customers. The customer service agents may ask you to contact them through email or on the phone if they cannot help you on Facebook or Twitter.

Many customers use the help forum as the first support option. Consider going through the help pages before exploring other options.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Make an Order for the Best Buy Cyber Monday Event?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Best Buy Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Best Buy in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make an Order for the Best Buy Cyber Monday Event? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Best Buy

Asked 3 years ago
Updated a year ago
Viewed 968,330 times
Best Buy
Make an order for the Best Buy Cyber Monday event
making an order for the Best Buy Cyber Monday event

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!