Birchbox is a beauty subscription service that allows people to sample a variety of different cosmetics for ten dollars a month. Customers are mailed cosmetic samples from a variety of different brands and customers have the opportunity to try trial sizes of different products. Cosmetics are sent based on each customer's personal preferences, likes, and dislikes. Customers can cancel their subscription whenever they choose and the cancellation process is fairly simple.
Allow Birchbox to Cancel for You
If you dont want to complete the cancellation process on your own, simply contact Birchbox. A Birchbox representative will perform the cancellation process for you and notify you once the process has been completed. However, it should be noted that gift subscriptions can't be canceled and the pre-paid fee is non-refundable. Gift subscriptions don't renew after the subscription term has expired.
Schedule an Appointment to Cancel
If you need assistance or help with the cancellation process, simply contact Birchbox online and send Birchbox support a message. You can use this option to schedule a call with a Discovery Specialist who can walk you through the cancellation process. As with every other cancellation method, you will not be billed the following month.
Cancel By Logging into Your Account
It's not complicated to cancel your account on your own. You simply start by logging into your account. Find your name located in the top right corner of your screen. Click on it. When the drop-down window opens, select account settings. Locate the subscription heading then click on the red option to cancel a subscription. This can be found beneath the heading. If you cancel your subscription after you've already been billed, your cancellation goes into effect for the next billing cycle, which is the following month.
Canceling Monthly/Commitment Subscriptions
Any customer who has purchased a monthly subscription with a commitment option automatically incurs recurring charges until the person decides to cancel the subscription. Depending on the auto-renewal periods, your subscription will terminate after this period ends. For example, if your commitment is for three-month increments, your cancellation will take place after the three months term has completed. It works the same for six and twelve-month commitments as well. you can use the same methods outlined above to complete the cancellation process as well, regardless of the type of subscription you have.
However, you should keep in mind that a pre-paid subscription with a commitment will be automatically billed for either a three, six, or twelve-month subscription term and you are bound to these recurring charges until you cancel your subscription. You will be notified in advance before each autorenewal billing takes place. Also, Birchbox reserves the right to cancel a subscription due to any violations of the terms and conditions.
Birchbox provides several different ways to cancel your subscription, regardless of whether you have a monthly subscription or a committed monthly subscription. The same cancellation methods are available regardless of the type of subscription you have. You can cancel on your own, message Birchbox and request a cancellation, or cancel with the help of a Discovery Specialist. It's up to you.
After thousands of Birchbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Account with Birchbox? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Birchbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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