Birchbox produces beautifully designed boxes containing good quality beauty products delivered to your door on a monthly subscription. If you need to contact a Birchbox customer service rep for any reason, whether to cancel your subscription or return a damaged item, you can do so via phone, email, or live chat.
Birchbox doesn't provide customers with their phone number, as they are a small team that doesn't have time to answer thousands of calls. However, you can schedule a call, and someone will phone you back at a time that's convenient to you.
Contact the Birchbox Customer Service Team
If you want to speak with a Birchbox customer rep for any reason, you can text the customer service team, who can give you further help and advice. Birchbox doesn't have a direct number that you can call, so it may be best to speak to a customer service rep using live chat via the Birchbox website. Birchbox can also be contacted via email or through social media if you want to cancel your subscription, close your account or ask for a refund.
Schedule a call back
You can visit the Contact Us page on the Birchbox website, and schedule a call with a rep, send a text or email. To schedule a call, click on ‘Schedule a call' on the contact us page. A customer rep can call you back any time from Monday through Friday, 9 AM EST to 6 PM EST.
After clicking ‘schedule a call,' you'll be directed to a form where you can provide your contact details and leave a brief note about your enquiry. Birchbox phones all customers back who schedule a call.
After thousands of Birchbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Speak to a Birchbox Customer Service Rep? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Birchbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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