What Do I Do If I Got the Wrong Order from Birchbox

This article discusses the steps consumers need to take when they've received the wrong order from Birchbox. It shares specific information to have on hand before filling out a request form. It also suggests reaching out to Birchbox for assistance.

What Do I Do If I Got The Wrong Order From Birchbox?

Birchbox is a popular monthly subscription service. Based out of New York City, Birchbox sends monthly boxes out to its subscribers. These boxes contain beauty and grooming items. If you received the wrong order from Birchbox, you can get this issue resolved by following a few easy steps. If you need assistance or have any questions during this process, reach out to Birchbox.

Steps to Take if You Received the Wrong Birchbox Order

If you received the wrong order from Birchbox, you'll want to reach out to let them know. As soon as they hear from you, they can start the necessary process to make your order right. It's important to note that you'll need the email address that's associated with your Birchbox account, the brand names and types of items you ordered, and a photo of the box you received. This information will greatly assist Birchbox in correcting this error for you.

1. Go to Birchbox.com.

2. At the bottom of the Home Page, you'll see Help and Contact on the left.

3. Click Help and Contact.

4. Once you're on this page, scroll to the bottom where you'll see Contact Us in the middle section.

5. Click on Contact Us.

5. You'll now see Submit a Request which, once you complete this form, will get the information to Birchbox that's needed to correct your problem. You can fill out this form using the email address you used to sign up with your Birchbox monthly subscription, the brand names as well as the items you expected in your order and a photo of the order you received.

6. Once you submit this form, you simply need to wait to hear back from Birchbox.

If you need help with these steps, contact Birchbox.

Why Did GetHuman Write "What Do I Do If I Got the Wrong Order from Birchbox"?

After thousands of Birchbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Got the Wrong Order from Birchbox to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Birchbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Birchbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Birchbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Got the Wrong Order from Birchbox guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 10 months ago
Updated 10 months ago
Viewed 570,303 times
wrong order

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