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How Do I Setup Two Factor Authorization on My Bitcoin.com Account?

Two-factor authorization (2FA) is a powerful tool that enhances the security of your online accounts with an additional layer of protection. Traditional login methods typically involve only a username and password, which are becoming increasingly vulnerable to cyberattacks. 2FA mitigates this risk by requiring two forms of authentication before granting access to an account. Learn the process of setting up 2FA on your Bitcoin.com account.

1. Log into Your Bitcoin.com Account

Start by logging into your Bitcoin.com account using your existing username and password. Once you log in, navigate to the account settings section.

2. Access Security Settings

Look for the "Security" or "Security Settings" option in the account settings. This is where you will manage your security preferences, including 2FA.

3. Enable Two-Factor Authorization

Locate the 2FA option and select "Enable" or a similar option to initiate the setup process.

4. Choose Your Preferred 2FA Method

Bitcoin.com typically offers multiple 2FA methods, such as SMS authentication, authenticator apps (like Google Authenticator or Authy) and hardware tokens. Select the method that aligns with your preferences and security concerns.

5. Setting Up Authenticator Apps

If you choose an authenticator app, follow these steps:

  • Download a reputable authenticator app from your app store.
  • Scan the QR code displayed on the Bitcoin.com website using the authenticator app.
  • The app will generate a time-sensitive code. Enter this code into the appropriate field on the Bitcoin.com website to complete the setup.

6. Setting Up SMS Authentication

For SMS authentication, you'll need to provide your phone number. A verification code will be sent to your phone whenever you log in. Enter this code on the website to verify your identity.

7. Backup Codes

Bitcoin.com will likely provide you with a set of backup codes. Store these codes securely, preferably offline, as anyone can use them to access your account if you lose your 2FA device.

8. Test Your 2FA Setup

Log out of your account and attempt to log back in. You will receive a prompt to enter the 2FA code your chosen method generated. This demonstrates that the 2FA setup is functioning correctly.

Important Note: The Bitcoin.com Wallet App and Two-Factor Authentication

While the Bitcoin.com platform provides robust 2FA options for securing your account, it's important to note that the Bitcoin.com Wallet app does not offer Two-Factor Authentication (2FA) security. This means the security measures described here apply specifically to your Bitcoin.com account accessed through the website.

Verifying Your Identity on Bitcoin.com

Verifying your identity on Bitcoin.com is crucial in enhancing your security and ensuring compliance with regulations. The platform may require identity verification when you engage in certain activities, such as buying or selling cryptocurrency. Here's how the process typically works:

  • Access Verification Section: Log into your Bitcoin.com account and navigate to the verification or identity section.
  • Provide Documentation: Bitcoin.com usually requires you to upload specific documents for verification. These documents often include a government-issued photo ID (passport, driver's license), proof of residence (utility bill, bank statement) and a selfie holding the ID.
  • Verification Review: The Bitcoin.com team will review your submitted documents. This process may take some time, depending on the volume of verification requests.
  • Confirmation: Once your documents are approved, you will receive confirmation of your identity verification. This status is important for accessing certain features on the platform.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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