How Do I Access My Benefits Blue Cross Blue Shield Benefits Online?

Blue Cross Blue Shield customers are provided with a step-by-step outline of how to access policy information online. The article also provides a list of the types of information that can be accessed through the online portal. The article also gives an alternative way to access benefits if the customer cannot get to a computer.

Blue Cross Blue Shield is a federation of more than 35 insurance companies that provides coverage to millions of customers nationwide. Since it's founding in 1929, Blue Cross has been a leading insurance provider and continues to have a strong presence in today's market. If you are a Blue Cross Blue Shield customer, you may be asking yourself how to access your benefits. You can contact customer service here. You can also access your information online by following the steps below.

Blue Cross Blue Shield Website Features

What You Can Access Online

From the website, you can access the following information:

  • You can get the estimated costs of a medical procedure or device.
  • You can view the status of any insurance claims submitted.
  • You can see your current balance of what you may owe out of pocket.
  • You can see all the benefits and services through your policy.
  • You can change coverage to better meet your needs.
  • You can file a claim.
  • You can request a replacement member ID.
  • You can view all your plan's details.
  • You can initiate any claim disputes from the website.
  • Members can get a list of all available member discounts from the site.
  • You can get wellness tips for a healthier lifestyle (such as smoking cessation tips, weight loss, benefits of exercise and the importance of wellness checks).

How to Access Your Benefits Online

One of the quickest ways to view your Blue Cross Blue Shield member benefits is online. You can access your information any time of the day or night by doing the following:

  1. Go to the Blue Cross Blue Shield website.
  2. Select "Access My Benefits."
  3. Enter the first three numbers of the Identification Number on your card and click on "Go."
  4. If you do not have your membership card, click on "I DON'T HAVE MY MEMBER ID CARD" and follow the prompts.
  5. Once you are in your account, you can look at your explanation of benefit forms, coverage and your health history.

Accessing Benefit Information Via Telephone

If you don't have ready access to a computer, you can call Blue Cross Blue shield here to find out what coverage you have and what your benefits are. The customer service line can also be used to get pre-certifications for procedures or equipment. You can request a written copy of your health insurance benefits as well.

Knowing how to access your benefits is key to staying on top of your healthcare. By logging into your account on Blue Cross Blue Shield, you can view all the benefits of your plan to make sure you are taking full advantage of all it has to offer. Contact Blue Cross Blue Shield here for more information on your benefits and how your plan can help you.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Access My Benefits Blue Cross Blue Shield Benefits Online?

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