How Do I Access My Benefits Blue Cross Blue Shield Benefits Online?

Blue Cross Blue Shield customers are provided with a step-by-step outline of how to access policy information online. The article also provides a list of the types of information that can be accessed through the online portal. The article also gives an alternative way to access benefits if the customer cannot get to a computer.

Blue Cross Blue Shield is a federation of more than 35 insurance companies that provides coverage to millions of customers nationwide. Since it's founding in 1929, Blue Cross has been a leading insurance provider and continues to have a strong presence in today's market. If you are a Blue Cross Blue Shield customer, you may be asking yourself how to access your benefits. You can contact customer service here. You can also access your information online by following the steps below.

Blue Cross Blue Shield Website Features

What You Can Access Online

From the website, you can access the following information:

  • You can get the estimated costs of a medical procedure or device.
  • You can view the status of any insurance claims submitted.
  • You can see your current balance of what you may owe out of pocket.
  • You can see all the benefits and services through your policy.
  • You can change coverage to better meet your needs.
  • You can file a claim.
  • You can request a replacement member ID.
  • You can view all your plan's details.
  • You can initiate any claim disputes from the website.
  • Members can get a list of all available member discounts from the site.
  • You can get wellness tips for a healthier lifestyle (such as smoking cessation tips, weight loss, benefits of exercise and the importance of wellness checks).

How to Access Your Benefits Online

One of the quickest ways to view your Blue Cross Blue Shield member benefits is online. You can access your information any time of the day or night by doing the following:

  1. Go to the Blue Cross Blue Shield website.
  2. Select "Access My Benefits."
  3. Enter the first three numbers of the Identification Number on your card and click on "Go."
  4. If you do not have your membership card, click on "I DON'T HAVE MY MEMBER ID CARD" and follow the prompts.
  5. Once you are in your account, you can look at your explanation of benefit forms, coverage and your health history.

Accessing Benefit Information Via Telephone

If you don't have ready access to a computer, you can call Blue Cross Blue shield here to find out what coverage you have and what your benefits are. The customer service line can also be used to get pre-certifications for procedures or equipment. You can request a written copy of your health insurance benefits as well.

Knowing how to access your benefits is key to staying on top of your healthcare. By logging into your account on Blue Cross Blue Shield, you can view all the benefits of your plan to make sure you are taking full advantage of all it has to offer. Contact Blue Cross Blue Shield here for more information on your benefits and how your plan can help you.

Why Did GetHuman Write "How Do I Access My Benefits Blue Cross Blue Shield Benefits Online?"?

After thousands of Blue Cross Blue Shield customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Access My Benefits Blue Cross Blue Shield Benefits Online? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Blue Cross Blue Shield if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Blue Cross Blue Shield Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Blue Cross Blue Shield in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Access My Benefits Blue Cross Blue Shield Benefits Online? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Blue Cross Blue Shield

Asked 10 months ago
Updated 10 months ago
Viewed 303,471 times
Blue Cross Blue Shield
Blue Cross Blue Shield
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!