Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

Cancel a flight - confirmation **-*********, PIN code ****.
I was duplicate charged by both you and Expedia, when I never booked with Expedia.*I bo...
Unable to pickup car in Syracuse Airport. Resevation not found in system.
Need help with payment
There does not seem to be a record on your site of a reservation I made. So I can not f...
I can't find the reservation I made!!!!!!! The hotel says I have made one but can't change
I was wondering why wasnt both on my reservation canceled
We are trying to book the hotel but cant
Booking was supposed to return money. I updated my address as it was required but did n...
I Booked a hotel on booking .com but the confirmation has not come through to my email...
Please can you help. It will be very much appreciated if you can sort this today. *We h...
****** PREAUTH BKG*BOOKING.COM NEW YORK NY ******** ************ ****** PREAUTH BKG*BOO...
I have a booking in Madrid at the Principe hotel.rheychanged my flights and I am going...
I need my reservation information sent to my phone number. I need it right away
We were charged on our credit card twice for the same room
I need to book please and site keeps crashing.
Site keeps crashing need to book
After I paid, he wrote that the response could not be parsed, but the money was deducte...
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Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Reference

Guidance for Other Companies

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