How do I submit feedback or make a complaint to

If you were unhappy about your stay, or if you want to simply give feedback to to help them with their service, you need to know what to do. Here's how you can do so.

How Do I Submit Feedback or Make a Complaint to is one of the leading online reservation websites for air flights, travel, hotels, and car rental. The site was started in the Netherlands, but it has grown to become one of the most trusted travel websites in the modern world.

Today, is operating in over 40 languages and offers approximately 200 destinations. The site is also supported by at least 184 offices spread in over 70 countries. Customers of can easily book their travel reservations from Android phones, iPads, and iPhones. You can book hotels, hostels, apartments, villas, and B&Bs.

The site's social experience can be found on Twitter, Facebook, and LinkedIn. Have you used and you want to appreciate them for their good work or report a complaint that you need the developers to address?

That is where customer feedback comes in, and it is always a vital element of ensuring customer satisfaction. So, how can you submit feedback or complaints to Read on to find out.

How Can I Submit or Make a Complaint?

If you a customer and you want to file a complaint with or send genuine feedback about their service delivery, make sure that you follow these steps:

1. First, you need to log into your account and go straight to your inbox.

2. Once you are there, click on "Compose new message" and make sure that you select the relevant subject from the drop-down menu or go to "Property Details" if you want to get guidance on general inquiries.

3. Once you have composed the message and ensured that everything is correct, click/tap on the "Send message" option to submit your feedback or complaint. Your message will be received at, and someone will get back to you as soon as possible. Guest Reviews

Apart from submitting feedback and complaints to Booking .com, you can also write a review about the site based on your experience. Guest reviews are treated as subjective opinions by guests who have had the experience of staying at a property that they booked through

Before you try to submit a guest review, you need to keep in mind that only guests who have booked through the site can leave a review.

How Do Guest Reviews Work?

Guest reviews provide the site with the best way to get valuable feedback and make the guests experience even better. This feedback will typically showcase a property's best features and help influence other potential guests to book it in the future.

Typically, sends review invitations to guests within 48 hours after check-out, and you will have up to three months to complete the review and submit your feedback. If you don't get a review invitation within 48 hours after checking out, be sure to contact customer service department.

Your review must be genuine, and it should only be based on your experience after staying in a particular property. Someone at will check for any naughty words and verify your authenticity before posting your review to their site. discourages the use of abusive language while writing a review. will remove your review from their site if it is deemed offensive or irrelevant. To respect your privacy, provides you with an option to leave an anonymous review.

If you choose to leave an anonymous review, it is the responsibility of the site to protect your privacy, and they won't share your details at all. You also have the option of posting a review using your real names or nickname. If someone else did the reservation your behalf, it is that person who will receive a guest review questionnaire on your behalf.

How do I submit feedback or make a complaint to

Why Did GetHuman Write "How do I submit feedback or make a complaint to"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I submit feedback or make a complaint to to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I submit feedback or make a complaint to guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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