How do I cancel my Boost mobile account?
Boost Mobile is a wireless telecommunications brand that serves clients in both Australia and the United States. It began its operations in the year 2000 and uses Sprint's network to provide wireless services to consumers in the U.S. Boost offers several plans and services, including unlimited data, calls and texts, and mobile hotspot and phone sales. To enjoy Boost Mobile services, clients should have an active account.
At times, clients may prefer to explore options offered by other wireless telecommunications providers in the market, thus may want to cancel their Boost Mobile account. Below is a guide to assist you in canceling your Boost Mobile account successfully.
Firstly, it's important to note that you cannot cancel your service online, hence you need to get hold of Boost's customer service.
Explain your wish to terminate your Boost account services to one of their customer care services agent. You will need to be creative about your reason for canceling since no enterprise wants to lose clients. For instance, you could blame relocation to a remote area without their network coverage as the main driving force.
It's recommended that you don't engage the customer care service team too openly and have them convince you to stay, by offering you enticing deals.
The customer service agent will begin the cancellation process once they realize that any attempts to retain you as a customer are futile.
You should also check your mailbox frequently as you'll be expecting a list of all the items that Boost Mobile wishes you to return and the shipping address. In most cases, you will have up to a fortnight to return the listed Boost mobile equipment, failure to which results in penalties and fines. Be cautious to avoid equipment damage while shipping since you'll be liable too.
Upon finalizing this phase, you may call Boost Mobile to confirm the successful cancellation process and clear the air on any matters about arrears or unreturned equipment.
The final step could be to uninstall My Boost Mobile app from your phone.
You may contact the Boost Mobile customer care service team who may help you to solve your problem. Calling the customer care service is the most convenient method of reaching them to help you with canceling your Boost mobile account.
After thousands of Boost Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Boost Mobile Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Boost Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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